Michael swiftly replaced the spring on my garage door. I have used Precision Door before on another door and highly recommend them. I will use them when I need new motors on my door openers. Thank you Michael for being so courteous and prompt. Its a pleasure doing business with this company and its personal. Thank you Kathleen Daniels...
Garreth (my technician) was extremely knowledgeable and resolved my issue quickly and professionally. Without a doubt I would recommend him for service. However, I would warn that this company is extremely expensive. My situation needed immediate attention so I had to agree to the service. If your situation is not urgent, I would advise you to get additional quotes.
I had Garrett come out today, as I just moved here and was only provided one garage door opener; I wanted a second. Garreth was friendly, knowledgeable, and thorough in his routine inspection of my door and was quick with his work. I was 100% satisfied with the interactions with him and the quality of work he provided, which was programming the second opener as well as installing a keypad. It didn't hurt that he was great with my dog, too! Highly recommend.
Garrett arrived early, he had all the parts required to preform the repair which required a complete replacement of the garage door opener, channel and chain. He did a great job in much less time that what I thought it would take. He then explained in detail the controls which included the 2 units inside and outside of the garage plus the remote units for the cars. He also explained how to utilize the cell phone function to control the operation. Again, he did a great job. Thank you.
Yesterday, my almost 20-year-old garage door opener gave up the ghost. Garreth was there from Precision Garage Door of Akron in about two hours. When we realized the old opener was real and truly dead, we decided on a new LiftMaster Model 878 Max opener. Garreth was both pleasant and efficient as he installed and programmed it and gave me a primer on how to use it. All in all, excellent service!
I have always received excellent service from Precision Door. Paul evaluated the problem I was experiencing with my garage door opener. He spent time explaining various options and costs. Since my garage door opener was 18 years old, I decided to just replace it with a Lift Master. Paul was knowledgeable, courteous and friendly.
I had some animal damage to the rubber seal on the bottom of my garage door. Precision was able to schedule me the next business day. Garreth and Josh were extremely helpful getting it replaced. They called when they were on their way, and showed up on time. They quickly replaced the damaged seal. They also showed me the best maintenance practice for lubricating the door and how to remove the wall mounted opener if needed. Precision replaced this door previously and I went back because of the quality service I received. Would definitely recommend them.
I had Michael working on my door. He was right on time for the appointment and greeted me immediately by name. He was very friendly and went to work immediately providing an assessment of my issue and the entire working of the door. He quickly fixed the problem and did a great job. They have my recommendation.
I needed to schedule a repair for our garage door, my 1st attempt was by phone and due to the wait time I went to the website. I requested an appointment for that day. I received a quick reply and was able to schedule an appointment for the next day between 8 - 10am. I received a reminder email from them. The day of the appointment, I received an email saying that Paul Bradley was on the way with a link to track his progress to our house. Paul arrived and from the 1st 'Hello' you could tell he was a pleasant person. I showed him where the problem was and explained what had happened. After looking at the problem area we discussed the door. Being an older door that is no longer being made he would repair it as best he could. I went back into the house and he proceeded to do the repair. About 20 minutes later I come back to the garage, we reviewed the repair and he pointed out what I pretty much already knew, the metal behind the bracket is thin and was already full of holes. He put bigger screws in hoping they would get a better grip on the metal. Even though the door can now open and close, he explained there was no time line as to when the issue would happen again. We discussed about how the newer doors are now made and he pointed out the differences between ours and the newer doors. I asked for an estimate for a replacement door. With a phone call and some quick measurements, Paul went over everything that needed to be replaced with the new door. Veterans make sure you ask about discount, financing is available, 6 months or 12 months same as cash no interest, fixed rate, those (wonderful/sinful) credit cards, and of course green backs, US dollars Paul seems to be a pleasant, customer oriented, knowledgeable tech, easy to work with.
My technician was Paul. He showed up on time and quickly and clearly explained the issue with the garage door. Paul was knowledgeable and answered my questions. The fix was done and the price was more than fair. I have used Precision Door in the past and have always had great service. I would absolutely recommend them.
Garreth Rogers was a great technician, helped us through the whole process of replacing our old garage door opener and did a wonderful job installing the new one, quickly and efficiently. He was very knowledgeable about the products and worked with us to answer all of our questions, and was very respectful and polite. Very happy with the results.
Following the severe storms on the evening of August 23, I returned home to discover that my main garage door was not operating as normal (remote would not work, but wall keypad did). So, I went to bed only mildly annoyed. In the morning I discovered that the garage door was now open, and nothing worked. I called Precision and within an hour Paul B,. the Lead Technician was at my house. He thoroughly inspected and investigated, narrowing down the issue to a safety eye problem (the things that prevent the garage door from coming down if something is in its path) or a simple switch problem in the motor. He made new connections on the safety eyes and assured their alignment. He did not want to recommend a new motor (which he had in his truck) because the problem may not require it. That's what I call integrity. He instead recommended I call the original company that installed it (the one in Hartville) which I did. They'll be out this afternoon. I only was charged a nominal service fee. Paul served in the Marine Corps, and as an old salt I thank him for his service! Precision is always my first call for any garage door issue for all of these reasons. Thank you!
Tyler Barnhart came within 2 hours of my call and checked the motor and chain of our opener that was over 17 years old and explained in great detail the potential problems we might have soon if we did not replace. We got new door from Precision in the Fall last year and really like their products and life time warranty . They respond timely and are professional and friendly .
Great job by Tim. We have used Precision Door numerous times over the past 5 years. Great service and great products. Tim has taken care of garage doors and has always done an excellent job. Today he replaced the garage door molding. Took the old off and installed the new molding. Looks great as usual. Very happy with the job done. Precision door has always did a great job. Great staff, great service, and very professional. Do not hesitate to call them for your grage door needs.