Very smooth transaction from start to finish. We have an oversized door and was looking for a company that could accomadate this. From the first person that came to write the estimate to the communication on the special order, scheduling the installation and finishing the job, everyone was professinal and efficient. Matthew Brown and Steve did an excellent job in getting the door installed, the new genie opener installed, cleaned everything up and were done in just a few hours. I highly recommend this company. The price is great and the service is excepitional. Tracy Lovejoy Louisville, OH
Tracy L.
07/25/2024
Tyler was very polite and friendly. He gave us two options for a garage door opener repair and clearly explained the difference. We chose the Genie 4124. He worked very efficiently and then explained everything until we understood all the features and even helped us with the programming. I would highly recommend this company!
Betsy Gorrell
07/19/2024
Tyler Adkins did an excellent job! Right on time, very friendly, knowledgeable, professional, and did an excellent job! Replaced our opener without difficulty and quickly. He answered all my questions! I will definitely recommend Precision, especially this tech! Thank you for fixing our garage door, and even recognizing some issues with the door, before they became big issues!
Willa Herold
07/17/2024
The technician, Tim Cosentino, was prompt, courteous, knowledgeable and fair. He recognized our problem and immediately fixed it. The beauty of your company is that you sent the same tech who was here several years before. He knew us, we knew him, and he was already familiar with our door. Thank you.
Bill Church
07/17/2024
Was able to schedule the appointment for the same day, my day was set for a Sunday between 4pm-6pm. There was no extra charge either. Tim text me his pic and said he was on his way. He arrived at 4pm. He gave us two quotes and he did what was needed to repair the garage door. He was professional and answered all our questions . Precision will be my first call when I need garage door service. Thank you
Peggy Aschelman
07/15/2024
Same day call and replacement of garage door motor, key pad, etc by Garrett. Replacement options explained, any discounts eligible for were given--repair took about an hour. Have used Precision in the past for repairs and service and will continue to call them as needed in the future.
Stephen Oleary
07/11/2024
Austin from Precision Door Service came in less than an hour after we requested service to our garage door. Our spring was broken and many of the parts were 20 years old. He replaced everything except the door in about 2 hours, including a new opener. He was very professional and friendly. I believe we paid a very fair price and are quite happy with the job that he did. I would definitely recommend Austin and Precision Door Service to anyone.
John B.
07/10/2024
I made an online appointment on Sunday evening for Monday from 4:00 to 6:00. The technician arrived early and started working right away. He was very informative. Answered all our questions, showed us how the remote worked and the garage door worked.Was very pleasurable to talk to. Cleaned up his mess and went on his way. We will always contact precision door for our garage door needs. Thank you so much
Cheryl S
07/08/2024
Garreth came out to look at an issue for us today. He was prompt, courteous and professional and answered all of my questions and exhibited a wealth of knowledge on the matter. Also, my repair was out of scope because of the outdated equipment I had on-site and Garreth clearly explained the issue and offered multiple solutions without pressuring me at all. Great experience and I would highly recommend Prescision Garage Door of Akron.
Joe S.
07/05/2024
We had a great experience with Austin our technician. He called to let us know he was on his way, showed up with great attitude, addressed & fixed the issue with a broken spring on our large garage door. He was thorough in explaining the issue & helped sort out our extended warranty. Overall impressed with my initial call for requesting service as well as the end product... a functioning garage door! Sincerely, Heather Fleiner
Heather F.
07/03/2024
Couldn't have been better. Tech arrived earlier than expected. Text announcing arrival time and Tech's name. He was very curious and professional. Gave us an estimate before starting the job. Actual bill was a bit lower than his estimate. He made certain everything was working properly before leaving.
Lois L
07/02/2024
I was unable to open my garage door due to broken springs. I made several calls to local companies who did not return my call. I called Prescision and they were out in about an hour. I was given 3 estimates by their tech GARRETH in his opinion on what I needed. He explained ALL options well. My garage door is now working fabulously. Would use Precision again.
Linda Schultz
06/29/2024
Our garage door was broken. I contacted Precision and they set up an appointment that meshed with my time frame. There were numerous text reminders and a picture of the installed. Sean, the installer, was very professional and resolved the issue quickly. I am very pleased with the repair.
Ken Shillingburg
06/28/2024
The bracket for the spring came out of the wall at about 11:30 on a Saturday night and it was fixed by 12:30 the next day. My technician, Tim, was knowledgeable and fast. Very happy with the work. He also checked the bearings and ensured that everything is as ready to go, including showing me how to grease it. Thank you!
Jason Keating
06/23/2024
I think that every person that I encountered is to be commended for their professionalism and courteous behavior. Both these qualities are rare these days and I appreciate my service provider, Jake, who was timely and kept me abreast of what he was doing. I especially appreciate the time he took with me to get my garage door opener operating and hooked up to my cell phone. He took the time to make sure I would be able to appropriately use the opener with my cell phone. I do want to make sure that I give thanks to all the receptionist who I encountered. Each one with whom I spoke helped to decrease my stress and made me feel as if my needs were a priority. Thank you all again and again.
James Roberts
06/21/2024
Very pleasant experience. Had Mark St.Clair as our technician and he was great. He looked over my door and told me what needed to be done then gave me three options for the work needed done. Hope I never have to have work done again but if I do I'll call Precision and ask for Mark
Jeffery Murphy
06/21/2024