I was unable to open my garage door due to broken springs. I made several calls to local companies who did not return my call. I called Prescision and they were out in about an hour. I was given 3 estimates by their tech GARRETH in his opinion on what I needed. He explained ALL options well. My garage door is now working fabulously. Would use Precision again.
Linda Schultz
06/29/2024
Our garage door was broken. I contacted Precision and they set up an appointment that meshed with my time frame. There were numerous text reminders and a picture of the installed. Sean, the installer, was very professional and resolved the issue quickly. I am very pleased with the repair.
Ken Shillingburg
06/28/2024
The bracket for the spring came out of the wall at about 11:30 on a Saturday night and it was fixed by 12:30 the next day. My technician, Tim, was knowledgeable and fast. Very happy with the work. He also checked the bearings and ensured that everything is as ready to go, including showing me how to grease it. Thank you!
Jason Keating
06/23/2024
Very pleasant experience. Had Mark St.Clair as our technician and he was great. He looked over my door and told me what needed to be done then gave me three options for the work needed done. Hope I never have to have work done again but if I do I'll call Precision and ask for Mark
Jeffery Murphy
06/21/2024
I think that every person that I encountered is to be commended for their professionalism and courteous behavior. Both these qualities are rare these days and I appreciate my service provider, Jake, who was timely and kept me abreast of what he was doing. I especially appreciate the time he took with me to get my garage door opener operating and hooked up to my cell phone. He took the time to make sure I would be able to appropriately use the opener with my cell phone. I do want to make sure that I give thanks to all the receptionist who I encountered. Each one with whom I spoke helped to decrease my stress and made me feel as if my needs were a priority. Thank you all again and again.
James Roberts
06/21/2024
Technician Shaun S. from Precision Garage Door did a fantastic job fixing our broken garage door, on a Sunday no less. He showed up promptly, got the broken garage door open so I could get my car out, and finished the repairs in an hour. He thoroughly explained everything, and was friendly and helpful through the entire process. Thank you Shaun!
Tamara Traut
06/16/2024
My garage door "broke" over the holiday weekend. I went on Precision's website and quickly and easily made an appointment for the following Tuesday. Tyler Adkins was here before 8:30 Tuesday morning and within an hour he replaced the broken pieces, rollers and all the necessary parts to get the door up and running smoothly. I could not be happier and I would highly recommend these guys to anyone!
Sharon Fitzgerald
05/28/2024
Precision Garage Door of Akron is great. And our Technician, Jack Graves, was excellent! I will, from now on, only call this company for all garage door service and/or equipment. I also highly recommend our technician, Jack Graves! I had a rather complicated repair, but he figured out the problem and got the job done!
Patty C.
05/13/2024
Years ago I had worked with Precision Garage Door Services for a small repair on my two car garage. After recently experiencing two springs snap I reached out via chat to make my request. Lauren was exceptional via chat and was able to have a tech out the next day. I received continuous communications letting me know that Jack their Akron based technician was arriving, a photo of him, a call ahead from him personally, and a warm greeting and introduction at my door. Jack was outstanding! He walked me through his process, he provided me with multiple options, he patiently answered my questions and was able to complete the necessary repairs all in the same day. Oh and he also used a leaf blower to clean up any portion of mess. I will only use Precision and would highly recommend their team. If working with Akron, ask for Jack!
Kat
05/09/2024