Austin was amazing! Very knowledgeable and up front about the repairs. My issue ended up being a minor fix but he followed the company's policy to the letter. Austin also has a great personality and very personable! The company was well represented! I will chose Precision Garage Door for all my garage needs. Thank you for a quick response and peace of mind!
Jack did an amazing job. He was timely, courteous, and explained everything he was going to do before the job (replacing both garage door motors and sensors) and went over everything he did after the job was complete. He explained how both the remotes and key pads operated and when the time comes, change the batteries. I highly recommend this company and will be using them again when we replace both garage doors.
Called this morning and had a technician come out same day and was prompt and on time. Jack Graves was very kind, professional and very knowledgeable and explained everything and knew what the issue was right away. Even fixed the problem right away as well. Even educated me with a few things to know in the future and keep in mind and answered all my questions. Would definitely recommend this company!
Precision Door was a very positive experience. I'm an older woman and hate when I have to deal with unexpected problems that involve a major expense. My appointment was the day after I called. Tim Cosentino put me at ease very quickly. He explained my options thoroughly and put up with my many questions. Tim has a way of putting you at ease when you're close to being stressed. His installation work was impeccable. After a phone call to his boss, they came up with a remedy that reinforced my door. Everything now runs smoothly and quietly. I highly recommend Tim Cosentino and Precision Door.
We had a new door installed today and our installer was very personable, professional and efficient. We paid significantly less than what was quoted at a big box store and we got more options presented to us as part of our price and a much better warranty. We very highly recommend Precision for your overhead door needs!
Just when you wonder if anyone understands the concept of customer service, your faith in humanity is restored. My garage door didn't open all the way, unbeknownst to me, so when I backed out of the garage, the top of my Jeep hit the bottom of the door and bowed it out enough that I needed to get it replaced. Insert sad face emoji here.... Called Precision Door. They came out immediately, or I should say technician Steven Clark came out. What an outstanding service professional! He was extremely personable and easy to communicate with. He assessed the situation promptly. He even noticed that I was having a problem with my other garage door opener and took it upon himself to investigate and correct the situation, which was a wire that had come loose. Needless to say, I truly appreciated the effort - with a smile no less - since I was down to only one working door and I was stuck opening it manually until Steven showed up and helped me troubleshoot the situation. My garage door is ordered and will be installed this week or maybe next. But the best part of this whole deal was Steven, who was outstanding. What a great representative for his company! Hopefully I won't need to do business with Precision Door again any time soon, but if I do, I know who to call.
My garage door was not opening. I called Precision door on Monday afternoon, the next morning they sent out a technician to fix the problem. Tim arrived right on time and assessed the issue. I needed new springs, bearings, drums, and torsion cable. All was taken care of quickly and very professionally, I am very pleased with the the job!
Michael Bowman was very knowledgeable, friendly and worked fast to get my busted door up and running, despite it being 11 degree outside. He walked me through the issues I had and explained the options to fix them, as well as making sure I was happy with everything before he left. Great service!
I had Tyler A. come out to check out my old garage door openers. He showed up when he said he would, provided me with multiple options (explaining each in detail), and installed my new openers that day. Tyler provided a great service and I'd recommend Precision Garage Door to any interested in upgrading their garages.