Reviews

Darek Larch installed my new Precision Traditional Short Panel model 300 door after removing my old door. He was very efficient and did notice some damage to one of the door panels. He placed a replacement order for that panel. I am completely satisfied with the quality of his work!

H David K.

07/31/2025

Mark St. Clair was amazing!! It’s never a good thing when your garage door breaks when you least expect it, but the team at Precision was able to send Mark on the same day and got us fixed! We even had him install the second garage door opener that was acting funny. Mark was so polite and explained things the whole time he was here. It was great knowing that he had everything needed on his truck and we didn’t have to wait for him to come back. I highly recommend Precision!

Karen Koch

07/30/2025

Our door came off the track and we could not lift it up. The only way to get i to our garage is through the actual door. Luckily it got stuck about a foot off the ground. I called on a Wednesday and that same day we got an appt. They actually were able to arrive early and called for permission to stop by. We received and e-mail and a text that showed a pic. Of our technician Tyler. Tyler was amazing and very thorough. He explained to my husband what our issues were and what options we had. He also told us that our door wasn't the correct size and if we needed any help later with sizing they would be glad to help. Payment was smooth and Tyler was able to fix our problem in less than an hour. I definitely recommend Precision and will be telling all the family if they need anything fixed to use them!

Caitland Burner

07/30/2025

Great and speedy service. I called in the morning about a broken garage door spring and a few hours later Mike R. showed up and assessed the situation. He replaced our springs and serviced the door the same visit and everything is working great.

Dan

07/30/2025

Very pleased with the service I received from Derek and Austin. They were very professional and did a great job at explaining what needed fix and then fixing it.

Jerry Miller

07/29/2025

Austin was great at assessing the old door and recommending different types. When I told him what I was looking for, he explained the features and benefits. Austin was able to match the color to my house. Derek was the installer for Precision Door and it was amazing to see how focused and dedicated he is to making sure the garage doors were installed correctly. Derek (and Austin) are excellent examples of Precision Door and the company's goal of helping customers. Good well done! I am very happy with the garage doors. Thank you! 7/29/2025 A few minor issues with the door (not the installation) came up- I called Precision Door and Alex was sent to look into the issue. Alex was nice, genuine, professional. Precision Door, starting with the phone call to their headquarters, is a well respected company and is honoring the terms of the door installation contract. Thank you for everything!

Michael

07/29/2025

Gareth Roger's was very und r standing. Explained the safety procedure in my garage door.

Ada Napolitano

07/29/2025

Great friendly service from Austin Z. Quick response and solved my garage door issue satisfactory .

Lucinda Newby

07/29/2025

A Z was great!!! Fast, efficient very professional.

John Adams

07/29/2025

Ryan was friendly, and respectful. He was honest and did not try to upcharge on anything just laid out the options. He clearly explained what the problem was in a way that was easy to understand. Our problem was fixed quickly, efficiently and for an affordable price. I certainly will be calling again whenever any issues come up.

Amber Borell

07/28/2025

Tyler arrived earlier than I was scheduled with a smile on his face. He was extremely professional and was able to make quick repair of my garage door.

Lisa Cook

07/28/2025

Max was a great tech. Before making any calls or working on anything, he assessed the situation explained to me what needed replacement and why. Max installed new lower brackets new drums and cables. Max showed up on time, got the job done in a timely manner. Id definitely be happy to have him do more service. A+++

Erick Rivera

07/28/2025

We recently had Shaun Sweitzer from Precision Garage come out to replace our garage door opener after our old one gave out during a storm, and we couldn’t be more pleased with the experience. Shaun was professional, punctual, and incredibly kind from start to finish. He not only installed the new opener quickly and efficiently, but he also took the time to walk us through all the new features including how to use the mobile app, program the keypad, and connect both of our cars to the system. He didn’t leave until everything was fully set up and we were comfortable using it. It’s rare to find someone who combines technical expertise with such patience and genuine customer care. We truly appreciated his thoroughness and the pride he clearly takes in his work. We highly recommend Shaun and Precision Garage to anyone looking for reliable service and a great experience.

Carmella Rosenthal

07/27/2025

We recently had Shaun Sweitzer from Precision Garage come out to replace our garage door opener after our old one gave out during a storm and we couldn't be more pleased with the experience. Shaun was professional, punctual, and incredibly kind from start to finish. He not only installed the new opener quickly and efficiently, but he also took the time to walk us through all the new features including how to use the mobile app, program the keypad, and connect both of our cars to the system. He didn't leave until everything was fully set up and we were comfortable using it. It's rare to find someone who combines technical expertise with such patience and genuine customer care. We truly appreciated his thoroughness and the pride he clearly takes in his work. We highly recommend Shaun and Precision Garage to anyone looking for reliable service and a great experience.

Carmella Cadusale

07/27/2025

align, repair and adjust two garage doors. the technicians, Shaun and Garreth were very competent and professional.

L L.

07/26/2025

Shaun Sweitzer, from Precision Garage Door of Akron, was awesome. He set the bar high for great customer service. I highly recommend Precision, well as Shaun for your garage door and opener needs. Simply the best! Thank you for fixing my garage door, greatly Appreciated it!

Rodd Rainey

07/26/2025

I was having trouble with my garage door and decided to reach out to Precision Garage Door of Akron. My technician was Max and he was professional while performing the inspection on my door. He explained everything that needed to be done. Although it was more expensive than I expected it was done efficiently and correctly. I am very pleased with the service Max provided.

Dave B.

07/25/2025

He was very polite and helpful to my wife as I could not be here. He worked quickly and efficiently.

Lee Schalm

07/25/2025

Had issues with old garbage door opener and Harry told his time to figure what was the issue with the opener that was at least 19 years old, great job Harry

Leelane King

07/25/2025

I wanted to take the time to say I want to thank precision of Akron! I had work done a few months ago ,had to call them out due to opener . Shaun Sweitzer came out , told me exactly what was wrong and fix my issue due to bad logic board . I give Shaun 5 stars and thank him so much for being so kind and explaining everything very good to me .

Barbara Parsons

07/25/2025

Super quick response time with our broken garage door! Fixed the same day! Pricing is reasonable too! Which is always a plus! Love that when I have changes i can text the number, and they replied back every time!

Allie Horning

07/25/2025

Max was the guy who came to fix my garage door he was very nice and pleasant to talk to ,he knew exactly what was wrong with my door ,will definitely use them again if need to be Thank you Willie Bell

Willie B.

07/24/2025

Annie Graham

07/24/2025

He was excellent. Very helpful and worked quickly!

Sheri Eichar

07/24/2025

My spring broke and within 3 days (could have been sooner, I booked at MY next opening) they were out. The tech was very professional and friendly. He provided me 3 quotes (overhaul, moderate update, just the springs) and was not pushy AT ALL which I appreciated. He was done within an hour and when I get a plan together I will definitely utilize them to update my other components.

Garett Greive

07/24/2025

Austin was awesome very professional.So happy we can get our door so quickly.

Pamela Klusty

07/24/2025

Mark was an excellent technician and very professional and knowledgeable. We appreciate you and Precision Door

Bob Rawlins

07/24/2025

All the staff @ Precision and Austin Zink were excellent in their work/reassurance. I thank you all for your efforts. mj

Mary Jo Roeder

07/23/2025

Austin was friendly, professional and thorough. The work was done with precision

Brian Simmons

07/23/2025

Derek was prompt, courteous, and knowledgeable. Thank you for the outstanding service and fantastic outcome.

Jason Castile

07/23/2025

Shaun was very thorough in his explanation of needed equipment. Did not try to upsell me or push me into anything. After talking to him about my existing equipment he gave me time to decide if I wanted to replace everything. Courteous, friendly and very efficient. Thank you Shaun Sweitzer!

Linda Craddock

07/22/2025

We had our garage springs replaced, and I couldn't be happier with the service! He was right on time, very professional, and clearly knew what he was doing. Super friendly guy too — explained everything and made sure everything was working perfectly before he left. Fast, efficient, and honest. Highly recommend if you need any garage door repairs!

Miruna Vasilescu

07/21/2025

Austin was my technician today. He was courteous, friendly and professional. He replaced the batteries in the keypad since I had trouble opening the compartment, adjusted the door a bit so it has less of a gap when closed and lubricated all moving parts. Thanks, Austin!

Carol Johnson

07/21/2025

Very personable and knowledgeable.

VIVIAN SCHMID

07/21/2025

Austin Z was informative, patient, and efficient replacing our garage door opener. A job well done. Thank you!

Diane Berie

07/21/2025

Shaun arrived on time and was very quick to diagnose the issue which very clearly explained. He was very thorough and quite courteous. When it’s time to replace our unit, I would like Shaun to do the installation. Great service

Joe Ruby

07/19/2025

Max Irwin

07/19/2025

Precision is top notch and Austin Z took amazing care of us. Highly recommend this company for all things garage door!

Michael Goff

07/19/2025

Good service. Quick response. These guys know what they are doing. You get what you pay for.

Gerry Leb

07/18/2025

Excellent work, very knowledgeable in product, great representative of company !

Beverly Donovan

07/18/2025

Just had technician Tyler over to fix my garage door. He explained everything very well and quickly fixed my problem. He was wonderful and I highly recommend this company! They came out within a half hour of requesting an appointment as well!

Amanda Jogerst

07/18/2025

The technician Austin Z. was great. He was knowledgeable, respectful and a pleasure to work with.

Karen Franklin

07/18/2025

Donella Ross

07/17/2025

added new entry system to garage doors. Shaun Sweitzer was my tech for this service call. He absolutely knows what he's doing and is a great guy to wirk with. Shaun gets a 15 out of 10!!! Thank you Shaun.

Vicki M.

07/17/2025

Harry Field The technician was early. Did a fantastic job. Same-day service. Very happy with price and installation.

David Keck

07/16/2025

Great job

Dennis Arehart

07/16/2025

The best company to deal with!!

Vicki McNeal

07/16/2025

Very professional and hard working. We have a new garage door that works and looks good.

Jennifer Helbig

07/15/2025

Tyler Adkins was courteous, professional as he explained options. He worked quickly and efficiently to make repairs to my garage door after fulling explaining what needed to be done and answering all my questions.

Karen B.

07/14/2025

Garage door was not funtioning properly. Service Tech Tyler Adkins diagnosed and fixed the issues. Tyler was on time, communicative, polite and professional. positive experience.

Michael H.

07/14/2025