What you can expect in 7 easy steps.

Thank you for choosing Precision! This handy guide breaks down what to expect from your appointment in 7 easy steps.

Step 1: Schedule your appointment

Whether you schedule online or call and speak with a live person, our scheduling process is quick and easy.

Step 2: Confirm your appointment

Once you submit your information online or hang up with one of our team members, you’ll receive an email and text message with your appointment details. You can reply to the email or text to make changes (if needed).

Step 3: Reminders the day before

You’ll receive a text message and email reminder the day prior to your appointment. You can simply call, text, or email if you need to make changes.

Step 4: Day of appointment call

You can expect to receive a call about an hour to 30 minutes before your appointment’s window with information about your technician and when they’ll arrive. Once the call is complete, you’ll receive a text with a photo of your technician and a link to track their location as they travel to your home.

Step 5: Your appointment

Your technician will greet you by your garage to begin the appointment. They will thoroughly inspect your door and determine which services may need to be done.

If you need a new door, your technician will explain the process for ordering and installing a new door.

Once you’ve reviewed the recommended work, estimated price, and warranty, you’ll sign a digital form signaling your approval to start work. Then, your technician will take it from there — our techs typically have everything they need to repair your door on the spot!

When the work is complete, your technician will clean everything up and leave your garage and driveway spotless.

You can then pay immediately with cash, check, or credit card or choose to pay by phone or online.

Step 6: After your appointment

Once the work is completed, you will receive an email detailing the service(s) provided, along with an attached invoice or receipt of payment.

Step 7: Review your service

Feedback from our customers is incredibly important to us, as it helps us continually improve our services. Your technician will leave a postcard with their name and simple instructions for leaving an online review. You’ll also receive a text with a link to leave a review.

We look forward to hearing about your experience!

Still have questions? Please visit our FAQs page for additional information.