Reviews

Mike was on time, courteous, and did a great job, Precision Garage Door is lucky to have him as part of the team!

Christine Johnson

04/12/2025

Mike did a great job installing our new garage door opener. He noticed one of our springs was broken. Since we had purchased springs from Precision a decade ago with the lifetime limited warranty, he also installed new springs at no additional cost.

Sammy Johnston

04/12/2025

Great service!!!

melinda Hirsch

04/11/2025

Very professional, and thorough. Prompt. Gave me a window of time, and nailed it!

Jonathan Siefker

04/10/2025

Job quote. Tyler A. and a tech-in-training were right on time, friendly, polite, and very thorough and professional in their assessment of what the job needed. They provided a quote with multiple options.

Jeff Black

04/10/2025

Super friendly service, easy to understand explanations of what needs replaced/repaired and what seems like fair pricing.

Xander Marconi

04/09/2025

Service was great very precessional, price was reasonable.Very polite.

David Lafromboise

04/08/2025

our replacement garage door opener was accomplished by Mark St.Clair as agreed with no problems and a most professional manner. Thank you Precision

Marilyn

04/08/2025

I am very satisfied with the work that Mike did on my garage door. He explained everything to me all the while being very professional. He answered all my questions. I would not hesitate to have them return

Carol Pilati

04/08/2025

Mark St. Clair was the technician who came out. He is ver knowledgable, experienced and professional. He diagnosed the problem and fixed it very quickly. Was very honest and straightforward about the pricing. Worked quickly and garage door worked perfectly. Highly recommend Mark and Precision Door

Ravi Kakarala

04/08/2025

Precision Door - Once again great service! Called this afternoon to schedule an appointment and the tech, Mike Reitenbach, was out to our house by 5:30. He did an exceptional job finding the problem and fixing it immediately. He was very friendly, thorough, and professional. It was a pleasure dealing with him. Also, a shout out to the gal that scheduled the appointment. She was lovely and professional, as well.

Pat Wood

04/07/2025

Shawn & Max were knowledgeable and very courteous. Great job! Thank you!

Donna Nemcheck

04/07/2025

Precision Garage Door service is a great company. My garage spring broke on Sunday, called them at 830am Monday morning and they service tech here by 10:15am that morning. The tech, Mark St. Clair greeting me kindly and showed me that my spring had indeed broken an d went over my options on what I can do to fix the issue. We went over all the options available and decided what was best for my 30 year old garage door, we went with a new spring and motor and rollers. Mark was very kind and efficient and answered all my questions. 2 hours later he was done and went over how everything works and then he was in his way. Precision Garage Door was easy to work with from calling the company to having them come out the same day.

Rick Garratt

04/07/2025

Tyler A answered all questions professionally and gave confidence that he knows what he and Precision know what they are doing.

Dale Brown

04/07/2025

Fantastic experience that couldn’t have gone better. The office was very prompt in setting up an appointment and it happened to be the very next day to my surprise. The technician who was sent out Michael Reitenbach couldn’t have been more knowledgeable and pleasant. He was very professional and his work ethic was stellar. All in all I would highly recommend them for a job well done!

Patricia Schnee

04/06/2025

I want to thank Mike from Akron for his knowledge and honesty during his attempt to fix my garage door opener. He was very kind and professional.

Lorri Hartley

04/05/2025

Austin quickly determined the cause of my garage door malfunctioning, a darn manufacturing label that was loosely attached to the door causing an issue with the sensors 🤦🏽

Beverly Johnson

04/05/2025

great! efficient!

Lynn Snoderly

04/05/2025

Shaun is punctual, knowledgeable and very accommodating. He came out to give me a quote on my broken garage door. He and Tyler were able to get the door open so I could remove my car and secured the door until the new one is installed. Shaun and Tyler are great!

Deborah B.

04/04/2025

Mark did an excellent job taking care of my garage door. He arrived on time, was very clear in his explanations of what needed repaired and future assessments. I highly recommend this company for it's professional service.

Kathleen Callahan

04/04/2025

My garage door opener had a loose wire and stopped working. I called Precision and they had a tech here the next morning right at 8 am, so my day wasn’t interrupted. He diagnosed the problem and had it fixed in a few minutes. He also re-programmed the keypad quickly. I appreciated the photo I received of the tech to increase my safety.

Wendy Lichtenwalter

04/04/2025

First time using precision door. I can say if I need any garage door work I would absolutely use them again. The installer Derek larch was great.he called about an hour to arrival. His work was great. He explained everything I needed to know as well. If you need garage door repair or looking for a door. I recommend precision door or Akron. I'm very satisfied with the work of precision door.

Nicholas Skinner

04/02/2025

Brandon and his partner were excellent. Professional, efficient and detailed in explaining everything. Highly recommend.

Arianne Hendricks

03/31/2025

A+++ experience. Mike R was very pleasant and extremely knowledgeable! Mike did a fantastic job and Precision Garage Door of Akron was great to work with.

Jim & Denise King

03/31/2025

Seemed like it could be pricey but it prob was what it was. The services was great and work was done fast. Done before I knew it.

J Fleming

03/31/2025

Garrett was very polite, reviewed initial inspection, pointed out and explained all current damage and potential damage, did a full breakdown of overall cost and had it repaired and working before the quoted time frame.

Christopher Fried

03/30/2025

Tyler was very professional. He explained everything. I would highly recommend Precision Garage Door and Tyler.

Mike Rudolph

03/29/2025

My tech was Shaun Sweitzer. I called at 9:30 am on a Saturday morning and he was at my house by 10:15 am! My door stopped opening and my car was trapped inside. We needed a new system as it was original to the house. He was so nice and polite and in about 1 hrs and a half I had a new garage door system. Much quieter than the old one. The price scared me but everything is high these days. Would highly recommend Precision and Shaun!!

Jennifer Eisenbraun

03/29/2025

Austin Z. did a garage door install for us recently and he was excellent! He explained everything needed, prepared a quote and then did the install right away! He even took pictures of all the parts replaced so we knew exactly what he did and what we were paying for. He was very knowledgeable, friendly and efficient ! I would highly recommend this company .. and kudos to Austin Z for being such a great asset for them !

Gina B.

03/27/2025

Juliet Mina

03/27/2025

Came out extremely quick. Absolutely thorough in diagnostic check Explained everything thoroughly and was very quick making all the repairs Mike was extremely polite and a pleasure to work with We will definitely recommend you

Diedre Goodman

03/26/2025

Couldn't be happier with our new garage door. Quality parts and professional employees. Brandon did an amazing job on the installation and walking me through all the maintenance needed.

Brian Ortopan

03/25/2025

Austin Z. I would like to say Austin was very polite and very helpful with fixing the problem we had with old garage door ! I was very happy with his work ! An he even came back when I couldn't get the key pad on the Garge ! Thank you Austin !

Roy K.

03/24/2025

Ray Albertini

03/23/2025

Friendly customer service and very efficient in getting the work done

Shannon Kosko

03/22/2025

A big shout out to Shaun and Brandon! They installed my new garage door and made sure I was aware of warranties and maintenance issues. They did a wonderful job and I recommend them to everyone! Thanks so much!!

Pam Bianchi

03/22/2025

Always amazing service. Best quality garage door service around.

Mandi Cronick

03/21/2025

Travis Woods

03/20/2025

I had an emergency with my garage door, and Jim arrived very quickly to help. My garage door required extensive repairs, and he explained the work to be done very well. I will definitely use Precision going forward.

Susan T.

03/20/2025

I called first thing in the morning with a problem with my garage door and got an appointment within 2 hours. He got here he was professional and friendly and fixed the problem quickly. He answered all my questions. I would recommend them

Margie Raaf

03/20/2025

New door installed by Mike. Very good service and very happy with product. Highly recommended

Craig Keslar

03/19/2025

Had Austin Z come out for A quote today. Very pleasant professional, and nice to work with.

Linda Keller

03/18/2025

Shaun from Precision Door was extremely helpful and knowledgeable. He was able to determine the problems with our door immediately and had the door as good as new in about an hour.

Ken Constance

03/18/2025

Marc

03/17/2025

Quick install!

Amber Boron

03/17/2025

Great service! Precision Door answered an evening call when I returned home from a trip to a broken garage door. The spring broke when I tried to open the door with my remote and the door was stuck open 2 feet off the ground at an angle and would not close, even manually. Precision had their tech to my house for their first appointment at 8:00am the next morning. The only other company that responded at all did not call me back until 10:00am when my door was already fixed.

Stephanie Bell

03/17/2025

Brittany Parke

03/16/2025

Our technician that repaired our overhead garage doors name was Austin. My wife and i found Austin to be friendly and courteous. His timeliness and workmanship was outstanding. i will recommend Precision door in the future.

Don Holverson

03/14/2025

Shawn S was my technician. He was knowledgeable, respectful and took time to explain different package options for purchase. I was so grateful for his time and fixing my garage door!

Kimberly House

03/14/2025

One of our remotes died (bad board) and when they came they also found the old opener (15 years old) was grinding metal parts and it made more sense to replace the opener. Austin got it done in an hour - very nice work.

Jonathan Foise

03/13/2025