Read what people are saying
about Precision Garage Door
Precision Garage Door of Akronhas received 744 reviews, averaging 4.95 Stars:
Massillon, OH
Medina, OH
Very disappointed. I was told by the service representative that the technician would be able to determine if the springs were under warranty. He had no clue since he had no paperwork. I said couldn’t you just ask your home office, they should have it. He said no, they changed ownership two years ago and the previous owner took all of the paperwork with him. The springs are only four years old.
- Mike Vukovich
Canal Fulton, OH
Fantastic and smooth scheduling in addition to same day service. Who could ask for more. Technician arrived as scheduled. Very thorough inspection, immediate resolution of the issue and all done. Shaun, the technician, not only was very knowledgeable, but very customer service oriented and explained everything in detail. Provided recommendations to avoid near future service calls with absolutely no pressure or sales pitches. It’s refreshing to see that we still have corporations and individuals believing in true and genuine customer service. Thank you Shaun and thank you Precision Door Co.
- NATER ABUETEEN
Barberton, OH
Technician Jerry was very professional and polite. Great communication prior arrival and great explanation of all issues with my door. Unfortunately it was to expensive to make a decision right away. Will need think about it.
- Stan J
Akron, OH
The installer was very nice and hard working. He showed up when he said, on time. The product is very nice and sturdy. Very quiet. Would definitely recommend them to anyone
- Cliff Boone
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Twinsburg, OH
1-12 & 1-13-26 Mike Retenbach visits to both 2770 Haggettt Twinsburg for emergency repair establishment and 9541 Angela Drive Twinsburg for 19’year old door review. A call to Precision door early 1-12 had Mike at the Haggett address by 10:00am for emergency repair action Plan and order acceptance Mike took Immediate action to arrange for total repair program timing and order confirmation Mikes product knowledge and concern for the customer is exceptional His personal communication and personality makes it a pleasure to have him support me On the scene to accomplish customers problem In My 60 year business career of sales marketing and customer service I would want Mike on my team His review of 9541 Angela Drive door provided a total review of the door and he provided in site quoting for Door potential action to include costs
- Robert Prevette
Uniontown, OH
We had a broken spring. Precision was able to come out the day I called but opted for the next day. The Tech, Jerry, arrived at out house early. He had all the repairs done in less than 2 hours. Jerry was very professional and preformed quality work. I would highly recommend.
- Customer
Hinckley, OH
Your messaging, invoicing, etc. program is very impressive. Austin was here when you said he would be. Your overall response time was world class! Austin was polite, professional, extremely competent and did a FANTASTIC job! He represented your company extremely well, you should be proud! I would highly recommend your company to anyone! Best Regards, Shawn Gaffney
- Shawn Gaffney
Northfield, OH
I had a new garage door and garage door opener installed to replace the old one that has worn out. Everyone involved was courteous, professional, helpful, and did excellent work! I am very pleased with the service.
- William Welton
Canal Fulton, OH
I called Precision because we called you a few years back for springs -today again from the phone call to the representative my experience was great ! I was treated with dignity and respect and explanations were made clearly . Thank you for your workmanship !
- Lynn Sandy
Akron, OH
This was the second time that I have had precision garage door service do work for me. Both times have been very positive and I am pleased with the results.Mark is a great guy and technician, I will definitely recommend this company to friends and family.
- Bob Vigar
Akron, OH
Very helpful and fast service. Very pleased
- Heather Jalbert
Wadsworth, OH
Austin Zink is a Great Professional and Asset for Precision Door He went over all my options available with pricing prior to replacing both my main springs and additional parts No pressure on what option to choose just recommend the warranty and parts options Arrival on time evaluate the situation and completed the repair & installation quickly If needed in the future I definitely would request Austin and Precision Door to my friends & family
- Ken Bagger
Northfield, OH
Very professional, knowledgeable and courteous. Garreth found the issue and was able to repair it in the same day.
- Karen A
Richfield, OH
Had to pick the lowest priced to fit my budget and the garage door still won't go up on it's own.
- Wendy Bassak
Upper Sandusky, OH
After trying to adjust the spring tension on my garage door, I finally called Precision for help on a Saturday. They sent out a really good technician, Maxwell Adamczyk, the next day, a SUNDAY.. He arrived right on time, did a complete inspection, and offered us three options for repairs. After selection one, he got right to work, and within two hours the garage door was fixed and worked great. Many thanks to Max for his hard work and extra efforts, especially coming to our rescue on a sunday morning. Very happy with your work. Thanks.
- Elijah Iannantuono
Cuyahoga Falls, OH
Mike came to my home on time and was very polite. He explained why my 28 year old garage door was giving me problems and offered several solutions to fit my budget. I asked him to come back when I had more time and three days later he was on time again. I now have peace of mind and security with my new motor!
- Blaine Mayer
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Technicians: Michael Reitenbach
Hartville, OH
They are an honest company and they answer all of my questions. Good people !! They are clean , they arrive in time and give you an honest price.
- Patricia Smith
Medina, OH
Austin did a great job replacing the bottom weather seal and spraying lubricant on all the parts that needed it. Austin is very personable and a nice guy. Thank you!
- Candace Galosi
Akron, OH
I would highly recommend Precision Door. They came out when they said they would and did a fine job on my garage door and opener system in just under the time they said it would take. They cleaned up their mess and showed me how to take care of the door and how to operate the key pad and remotes. I would call on Precision Door again! Thanks Mike and Derek.
- Sandra Mason
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Installers: Derek Larch
Akron, OH
Technician was outstanding , I have lived in Akron Ohio my entire life and have known about Precision Door from other family members, Technician did a wonderful job!
- Bernie Knafel
Medina, OH
We had an issue with our roller and was able to get a tech out when needed. He was very knowledgeable and fixed it right up. He answered all my questions I had. I know if I have any future issues they will be the first ones I call!
- Blake Fuller
Rootstown, OH
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- Patricia Smith
Thank you for the great rating! We appreciate your business!
North Canton, OH
Very happy with this company. My garage door spring broke and Mark St. Clair came out same day and got us back up and running. He was on time and very professional. He explained everything to us and made sure we stayed informed throughout the entire process. I highly recommend Precision!
- Wesley Baker
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Canton, OH
- Sandra White
Thank you for taking the time to leave Precision Garage Door of Akron a great rating!
Medina, OH
Austin Z. was courteous and professional. He did a great job explaining my options.
- Eric Wentz
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
Our door needed a new spring and entry keypad. Austin did a wonderful job!
- Karen Silver
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Mark explained my problem and replacement options very thoroughly. He was efficient and polite.
- Wendy Turrell
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Akron, OH
Very quick response. Checked everything as well as the broken spring that needed replaced. Gave options and the reason to consider them.
- Gregory Dobbins
We appreciate your positive feedback about your experience. We take pride in providing our customers with the best service possible. Thank you for choosing Precision Garage Door!
Akron, OH
I appreciate that Precision was able to come out the same day and replace the broken spring and other hardware needed. Our technician was Garrett Rogers and he did a great job.
- Emmy Dobbins
Thank you for the positive review! We are pleased to hear that our team made your experience pleasant! We appreciate your business!
Shaun was awesome. He talked to me like a human and explained things very well. Gave me all the options which in my case was pricey but I was expecting it due to the age of the current door! Definitely worth the price and the financing option definitely will help! Thanks Shaun for the great work! This dude deserves a raise!
- Brandon Reinhart