Read what people are saying
about Precision Garage Door
Precision Garage Door of Akronhas received 776 reviews, averaging 4.95 Stars:
Hinckley, OH
Akron, OH
I can always count on precision door for fast and reliable service. The technicians are always very kind as well as the people who are answering the phones. I often brag about this company.
- Kathy Shay
Akron, OH
I have used this company before and have always been satisfied with their products and services. Today was no exception. Michael (the technician) spent about 5 hours replacing the mechanisms for my garage door. My garage is not a normal garage. It is made completely of stones and is nearly 100 years old. It has always been a “challenge” for any kind of work on it. The technician was friendly and worked continuously to fix the issues and to explain how to deal with the new equipment.
- Sharon Kimmy
Akron, OH
Mark did a great job of elevating my situation and coming up with my option to take care of the situation that I was in thank you
- Dale Gritzinger
Tallmadge, OH
Always receive
- Kathy Pronio
Copley, OH
The service tech was professional and knowledgeable. He explained things so that I could make an informed decision regarding the repair needed. I would highly recommend!
- Dawn Puhalsky
Michael Reitenbach was absolutely superior in his manner, knowledge and professionalism. He was thorough in his assessment of the garage door problems and explained his suggestions to me with patience - He took time to answer my questions and just made this repair a very positive experience. Ashley who took my frantic phone call and scheduled such a prompt appointment (same afternoon) was courteous and so helpful.
- Fran Merriam
North Canton, OH
Max came out he was thorough, professional, personable. Clear communication on what he recommended needed done. Had the ability to make every repair/replacement right after the estimate. Glad I was able to give him my business and would use him again.
- Matt Mason
Twinsburg, OH
coil broke, could not open door myself, car stuck in garage. Precision responded within hours of my call on a Saturday. They inspected the door, explained what was needed, answered my questions, and provided an estimate. We agreed on price and they had parts installed and door working in about an hour's time. My only complaint is the prices were quite high, but they had me over a barrel because I needed access to my car asap. So I got no second estimate from any other repair shop. Parts included rollers, cable, drums, springs, bearing plates. Total was $1600.
- David Norton
Akron, OH
Austin Z. did a great job. Can't wait for my new door.
- Denise Beck
Akron, OH
Came in with a courteous attitude and the most of knowledge. Gave us our quotes to choose from and we did the one that fit us. He took his time and fixed our garage door promptly and did a great job.
- Jerry Bisel
Akron, OH
I had problems with my garage door opener and called to make an appointment. A tech (Mark St. Clair) was at the house in less than an hour. He went through everything and gave me options to consider. He had the work done in just over an hour.
- LARRY SIMONETTI
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Technicians: Mark St. Clair
Wadsworth, OH
Mark St. Clair arrived promptly with same day service! Such a nice guy who programed an opener for one of our cars & checked our garage door to make sure it was in good working order.
- Cynthia Cunningham
Akron, OH
Called after 5pm on Monday night, had a technician out before 9am on Tuesday. Great communication via email / text. Technician was professional, friendly, and knowledgeable. Options were explained, and work was done quickly.
- Rebecca Eggert
Akron, OH
Shaun was very professional, explained the scope of work & did a great job replacing our opener, rollers & wiring. We’re very pleased with the service today.
- Jean Herhold
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Technicians: Shaun Sweitzer
Akron, OH
Mike was very kind and knowledgeable. He did an outstanding job and I'm pleased with his service. I feel the cost was a little too expensive. Other than it I'm satisfied by
- Greg Partridge
Kent, OH
Were able to come out quickly and on a weekend with no extra charge. High quality product and ease of use. Plain and simple, gave us peace of mind. Friendly and courteous installer.
- Judi Rettig
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Technicians: Mark St. Clair
Barberton, OH
Mark was great. He was super friendly and very knowledgeable. He walked me through everything and answered all my questions.
- Andrew Armbruster
Richfield, OH
Communication before and after the call was very timely and thorough. Michael showed up on time and was very clear with what he was doing. He identified issues with the door surround (addressed this issue on my own), as well as issues with the opener and adjustments. Completed a complete assessment, lubrication, and adjustments. I’ve used Precision in the past and will continue to rely on them for future needs!
- Ron Ring
Twinsburg, OH
Friendly and fast service
- Herman Durr
Akron, OH
I thought Shawn did a professional job explaining our garage door needed replace. We are getting a new garage door. Our old door was 49 years old. Thank you Shawn for your advice.
- Gordon Lance
Wadsworth, OH
Our technician Shaun was excellent. We’re are well taken care of
- Jim Steiger
Canal Fulton, OH
Great service. Called one day ,and you had some one out the next. We have had are doors for about three months. They are the best quality, look super, very quiet. Love them! Shawn came out today to fix a small problem .He was very professional and polite. Made sure we were completely satisfied with what work was done . Thanks again. Would recommend you to my friends.
- Ray West
Akron, OH
Called in the AM and appointment made for the same day!!! Shawn Sweitzer is the best technician. listened to my many questions and concerns. Explained all steps that he was doing and I felt that I was treated with respect. Will need to replace the opener soon and I will only use this company. Service charges were fair and reasonable. Would recommend this company for anyone needing services.
- Tina Jones
Canton, OH
Excellent service! Technician arrived at the designated time, and repair was done timely. Technician was very knowledgeable and friendly. Explained all options to repair the problem. You are very fortunate to have him as an employee.
- Rhonda Gansel
Brunswick, OH
We were told on the phone there was no charge to get an estimate but if we decided to have them do the work there would be a $75 service fee added, so we decided to have them come give an estimate before we made a hiring decision. Their price was significantly higher than we were quoted over the phone by another company and when I told them that, I was then told I needed to pay the $75. They didn’t offer to match the other companies quote they just wanted the $75 for not hiring them. I was told they went back and listened to the call and they said I was told there was a $75 fee if they do NO work. The person who was here was a general manager who said he called a manager and that person listened to the call. Really disappointing. They were willing to waive the $75 only if I paid the $724 we were quoted to replace the garage door spring.
- Julie
Akron, OH
Technician Garrett Rogers was at my door three hours after I called requesting assistance. He identified why my garage door would not open, gave me three options for repairs and completed some major repairs within one hour. He answered all my questions and shared some maintenance tips. A great experience. I called them because I had used them before. Excellent service. The only downside is that I found out afterwards there is a coupon on line I could have used…
- B Wright
Akron, OH
Fast and great service.
- Beryl Schneider
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Technicians: Michael Reitenbach
Medina, OH
very expeditious service; great customer service with Maxwell, technician and call center staff.
- Kim
Strasburg, OH
Mike was on time,very informative answer every question. Very polite.
- Ron Hines
Based on other reviews and BBB rating, we requested a quote for a new garage door. Precision door was very quick in responding and scheduling the estimate appointment. The technician, Michael Reitenbach was courteous, knowledgeable and professional. We really appreciated the time spent with us explaining all of the different options. We have not made a decision yet about purchasing our door from Precision. But if we do, I would definitely trust their company.
- Tina Campbell